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In this issue...

FOREWORD

Welcome to Childsafe
Beverley Hughes MP, Minister for Children, Young People and Families

INTERNET SAFETY

Building a safety net
Vernon Coaker MP, Chair of the Taskforce for Child Protection on the Internet

On-line safety – what you can do right now
Simple steps to shield your child from unsuitable internet content

Keeping a close eye on the internet
The Internet Watch Foundation (IWF)

DRUGS

What if your child is using drugs?
What can you do to help – and who can help you?

MOBILE PHONES

Text alert
Are mobile phones an accessory – or an addiction?

BULLYING

Beating the bullies
How to recognise if your child is being bullied – and how to make it stop

STREET SMART

How street smart are your children?
What you can do to help your children develop their self-confidence

MEDIA

Turn off that TV . . .
Why children are glued to the screen – and how to tear them away

CHILD EXPLOITATION

Welcome to the wider world
Jim Gamble of the Child Exploitation and Online Protection Centre

ACHIEVEMENT

Potentially great
Ways to ensure your child’s hidden potential flourishes

SIBLING RIVALRY

All quiet on the home front
Keeping the peace between warring siblings

ROAD SAFETY

Making road sense
Adrian Walsh, Director of Roadsafe

HOME SAFETY

Risky business
Minimising the risk of accidents in your home

Fire safety
Simple rules your children need to know

As safe as houses
Try our quiz to find exactly how much you really know about home safety

TOMMY'S AWARDS

Top family friendly firms
This year’s award winners

HEALTH

High cholesterol can hit children, too
Living with FH – an inherited faulty gene causing high cholesterol in kids

Living with allergy
Learning to cope with a serious allergy

Be SunSmart this summer
Keeping your child protected in the sunshine

Pest control
Why halving your stress will double your energy

Getting down to the nitty gritty
Headlice – the facts and the fiction

Forming a bond with your baby
How you can begin a lifelong attachment with your child in pregnancy

Baby talk
Communicating with your newborn

Healthy eating
Sneaky ways to get your child to eat their fruit and veg

A fresh start
The benefits of going organic, by the Soil Association

Walk your way to health
Family-friendly walking, by the Ramblers Association

NEWS ROUND -UP

News round-up
The latest news, tips and ideas

Q&A

Your questions answered
Childalert’s experts solve your child safety problems

DIRECTORY

The Childsafe Helpline Directory


DIRECTORY

The Childsafe Helpline Directory

( with thanks to www.childalert.co.uk )

J
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999
Fire, Police, Ambulance Emergency Services

ACAS
London Tel: 020 7396 5100
Leeds Tel: 0113 243 1371
Glasgow Tel: 0141 204 2677 or look in the phone book for local number

Accor Corporate Services Ltd
Consultants to business offering childcare vouchers, information services and employee assistance programmes
50 Vauxhall Bridge Road
London SW1V 2RS
Tel: 020 7834 6666
Website: www.accor-services.co.uk/uk

Action for Sick Children
300 Kingston Road
Wimbledon Chase
London, SW20 8LX
Tel: 020 8542 4848

Action Research
Dedicated to funding medical research
Vincent House, North Parade
Horsham, West Sussex, RH12 2DP
Tel: 01403 210406
Website: www.actionresearch.co.uk

Active Birth Centre
25 Bickerton Road
London N19 5JT
Tel: 020 7482 5554
(Monday to Friday 9.30am-5.30pm, Saturday 10am-2pm)

Adfam
Help for families facing drug problems
Tel: 020 7928 8898
Website: www.adfam.org.uk

Adoption and Foster Care
Website: www.adoption-net.co.uk

Adoption UK
Adoption UK’s online community provides a safe, supportive, friendly environment, accessible 24 hours-a-day
Website: www.adoptionuk.org

Adopt an Animal
Website: www.careforthewild.org
Website: www.careforthewild.org/fostering/elefoster

Alder Hey
Dedicated phone line number offering concerned parents help and information about the organ removal controversy
Tel: 0800 0734445

Anaphylaxis Campaign
Food allergies
2 Clockhouse Road
Farnborough, Hants GU14 7QY
Tel: 01252 542029
Website: www.anaphylaxis.org.uk

Anti-Bullying Campaign
Tel: 020 7378 1446
Website: www.arc.org.uk

Arthritis Research Campaign
Tel: 01246 558033
Website: www.arc.org/uk

ARC
Antenatal Results and Choices
73-75 Charlotte Street
London W1P 1LB
Tel: 020 8992 8637

ASBAH
Association for Spina Bifida and Hydrocephalus
ASBAH House, 42 Park Road
Peterborough PE1 2UQ
Tel: 01733 555988

Asthma Helpline
Tel: 0845 701 0203
Monday-Friday 9am-7pm

Asthma – National Campaign
Website: www.asthma.org.uk

Association of Breastfeeding Mothers
PO Box 207, Bridgewater
Somerset TA6 7YT
Tel: 020 7813 1481

Association of British Dyslexia
98 London Road, Reading
Berkshire, RG1 5AU
Helpline: 0118 966 8271
Website: www.bda-dyslexia.org.uk

AIMS
Association for Improvements in the Maternity Services
16 Keyes Road
London NW2 3XA
Tel: 01753 652781

Association for Post-natal Illnesses
25 Jerdan Place
London SW6 1BE
E-mail: info@apni.org
Website: www.apni.org

Association for Spina Bifida & Hydrocephalus
Tel: 01733 555 988

Autistic Society, the National
393 City Road,
London, EC1V 1NG
Tel: 020 7833 2299
Website: www.oneworld.org/autismuk

BLISS
(Baby Life Support Systems)
Support for parents of premature babies
2nd Floor, Camelford House
87-89 Albert Embankment
London SE1 7TP
Freephone Helpline 0500 618 140
(10am-5pm Mon-Fri)
Website: www.bliss.org.uk

Baby Products Association (BPA)
FREEPOST ANG 5097
Vicarage Road, Pitstone
Bedfordshire, LU7 9ZZ
Tel: 01296 662789

Baby Milk Action
Tel: 01223 464420
Website: www.babymilkaction.org

Back in Action
Children’s seating centre
11 Whitcomb Street, Trafalgar Square
London WC2H 7HA
Tel: 020 7930 8308, 01628 477100
Website: www.backinaction.co.uk
Shop hours: Tue-Fri 10am-5pm;
Sat 10am-2pm

Barnardos
Working to give disadvantaged children the help they need to build a better future
Barnardo’s Trading Estate
Paycocke Road, Basildon
Essex SS14 3DR
Tel: 01268 520224
Website: www.barnardos.com

BeSafe Pregnant
Website: www.besafe-international.com

Bicycle Helmet Initiative Trust
Promote and provide advice on the use of helmets
Tel: 01189 752 994

Birth Defects Foundation
Tel: 08700 707020

Brain Injury in Children, The British Institute (BIBIC)
Tel: 01278 684 060
Website: www.bibic.org.uk

British Allergy Foundation
Deepdene House, 30 Bellegrove Road
Welling, Kent DA16 3PY
Tel: 020 8303 8525
E-mail: baf@nascr.net
Website: www.allergyfoundation.com

British Allergy Foundation
10 Queen Anne Street
London W1M 0BD
Tel: 020 7323 1531

British Council, The
For guides to private language schools for au pairs
English in Britain 2000
10 Spring Gardens
London SW1A 2BN
Tel: 0161 957 7755

British Epilepsy Association
New Anstey House
Gateway Drive
Yeardon
Leeds LS19 7XY
Freephone: 0808 800500

British Horse Society (BHS)
Tel: 01926 707700
British R ed Cross
9 Grosvenor Crescent
London SW1X 7EJ
Tel: 020 7235 5454
Website: www.redcross.org.uk

British Standards Institute
389 Chiswick High Road
London W4 4AL
Tel: 020 8996 9000/9001
E-mail: info@bsi.org.uk
Website: www.bsi.org.uk

Bullying
Website: www.bullying.co.uk

BUPA Children@Work
Childcare scheme offering a full range of childcare services to employees of large corporate businesses
Anchorage Quay, Salford Quays
Manchester M5 2XL
Tel: 0161 931 7587
E-mail: children@bupa.com

Business Link
Provides on-going support and advice to people who are in the process of setting up a business or for those already in business but looking for advice
For details of local office call
0345 567765

Caesarian Support Network
Tel: 01624 661269

Carbon Monoxide Support
Tel: 0113 2605112

Care for the Family
The bereaved parents network
Tel: 029 2081 0800

Carers National Association
Membership organisation providing advice and support to carers, and general information to employers
20-25 Glasshouse Yard
London EC1A 4JS
E-mail: internet@ukcarers.org
Website: www.carersnorth.demon.co.uk

Ceridian Performance Partnership
European arm of American consultants who will audit, design and implement work-life policies and provide information and employee assistance programmes
4th Floor, Celcon House
289-293 High Holborn
London WC1V 7HU
Tel: 020 7420 3800
E-mail: info@ceridian.com

Changing Faces
Offers support to those coping with facial disfigurement and its social and emotional consequences
1&2 Junction Mews
London W2 1PN
Tel: 020 7706 4234
E-mail: info@faces.demon.co.uk
Website: www.carersnorth.demon.co.uk

Child Accident Prevention Trust
Provides free leaflets on many aspects of child safety. Dedicated to reducing the number of children and young people killed, disabled and seriously injured as a result of accidents
4th Floor, Clerks Court
18-20 Farringdon Lane
London EC1R 3HA
Tel: 020 7608 3828; Fax: 020 7608 3674
E-mail: safe@capt.demon.co.uk

Childalert
First for child safety and wellbeing. An information service for parents and anyone looking after children concerned with safety and wellbeing. See the A-Z of Parenting, Nannyboard, Babyproofing your home and a lot more.
Website: www.childalert.co.uk

Childcare Link
Government website providing details of local childcare
Tel: 0800 096 0296
Website: www.childcarelink.gov.uk

Childline; The charity
Tel: 0800 1111
Website: www.childline.org.uk

Childline
For children living away from home
Tel: 0800 884444
Mon-Fri 3.30pm-9.30pm;
2.00-8.00 Sat/Sun

Childminders
Your local authority can supply lists of registered childminders, and may be able to tell you which have an interest, or professional training, in special needs.

Children Fire and Burns Trust
Tel: 020 7935 5866

Children in Crisis
4 Calico House, Plantation Wharf
York Road, London SW11 3TN
E-mail: info@childrenincrisis.org.uk
Website: www.childrenincrisis.org.uk

Children’s Legal Centre
Professional advice on all issues affecting children including statementing, special needs and negligence
University of Essex, Wivenhoe Park
Colchester, Essex CO4 3SQ
Advice Line: 01206 873820

Children’s Society; The
Edward Rudolph House
58-95 Margery Street
London WC1X 0JL
Tel: 020 7841 4400
Website: www.the-childrens-society.org.uk

Cerebral Palsy helpline (SCOPE )
PO Box 833, Milton Keynes
Bucks MK12 5NY
Freephone: 0808 800 3333
Website: www.scope.org.uk

Citizens’ Advice Bureaux (CABx)
For details of local offices
Tel: 020 7251 2000 for London
Tel: 020 7833 2181 for outside

Cleft Lip and Palate
Ass ociation (CLAPA)
235-237 Finchley Road
London NW3 6LS
E-mail: info@clapa.com
Website: www.clapa.com

Coeliac Society
PO Box 220,
High Wycombe
Bucks HP11 2HY
Tel: 01494 437278
E-mail: admin@coeliac.co.uk
Website: www.coeliac.co.uk

Communication Forum
Organisations dealing with all kinds of communication impairments
Website: www.communicationforum.org.uk

Contact a Family
Support for families with disabled children, local groups, information and campaigning
209-211 City Road
London, EC1V 1JN
Tel: 020 7608 8700
Office Fax: 020 7608 8701
Helpline: 0808 808 3555 – free for
parents and carers (10am – 4pm Mon–Fri)
Minicom 020 7608 8702
E-mail: info@cafamily.org.uk
Website: www.cafamily.org.uk

Cot Death Helpline
(see also Foundation for the Study of Infant Deaths)
Tel: 020 7233 2090
Local call: 0845 601 0234

Cot Death Society
Tel: 01925 850086
Website: www.cotdeathsociety.co.uk

Council of Complementary and Alternative Medicine
63 Jeddo Road
London W12 9HQ
Tel: 020 8735 0632

Council for Disabled Children
A consortium of voluntary and professional organisations and services with a broad interest in disability and children with special educational needs.
Has an information service
National Children’s Bureau
8 Wakley Street, London EC1 7QE
Tel: 020 7843 6000
Website: www.ncb.org.uk

Crechendo
Training/entertainment/playgroups
1 Grange Mills Road
London, SW12 ONE
Tel: 020 8675 6611

Crossroads
A national organisation that provides respite care
Respite Care
10 Regent’s Place
Rugby Warks CV 21 2PN
Tel: 01788 546 587

Cry-sis
Help with crying babies
BM Crysis
London WC1N 3XX
Tel: 020 7404 5011

Cystic Fibrosis Trust
11 London Road
Bromley
Kent BR1 1BY
Tel: 020 8464 7211
Website: www.cftrust.org.uk

Daycare Trust
The national childcare campaign, providing information on childcare to parents, and a childcare consultancy service to employers
Shoreditch Town Hall Annex
380 Old Street
London EC1V 9LT
Tel: 020 7739 2866
E-mail: info@daycaretrust.org.uk
Website: www.daycaretrust.org.uk

Defeating Deafness
Tel: 0808 808 2222

National Deaf Children’s Society Helpline
Tel: 020 7250 1234
(Mon – Fri 10am to 5pm)

Department of Education and Employment
Provides information on government policy regarding free nursery places for three to four year olds. For information on childcare planning and policy contact your local early years and development department within your local authority
Level 2, Caxton House
6-12 Tothill Street
London SW1H 9NF
Tel: 020 7273 5681

Department of Trade and Industry
Employment Relations Directorate,
1 Victoria Street, SW1H 0ET
Tel: 020 7215 5000
Website: www.dti.gov.uk

Diabetes, National Foundation
Tel: 0208 656 5467
Diab etes UK
The British Diabetic Association
Tel: 0207 323 1531
Website: www.diabetes.org.uk

Disability Alliance
Provides information on benefits every Monday and Wednesday
Universal House
88-94 Wentworth Street
London E1 7SA
Tel: 020 7247 8763

Disability Information Trust, The
Tel: 01865 227 592

Disabled.com
Website: www.disabled.com

Disability – the council for disabled children
Website: www.ncb.org.uk/cdc.htm

Dyslexia Centre, The Hornsby International
Tel: 020 7223 1144
(see also the Sunflower Trust)

Dogs Behaving Badly
Helpline: 0906 755 7600 (6pm – 11pm daily)

Down’s Syndrome Association
155 Mitcham Road
London SW17 9PG
Tel: 020 8682 4001
E-mail: info@downs-syndrome.org.uk
Website: www.dsa.uk.com

Down’s Syndrome Association – Scotland
Tel: 0131 313 4225

Down’s Heart Group
Tel: 01525 220379

Drugs – Institute for the study of drug dependency
Website: www.isdd.co.uk

Drugs – National Helpline
Tel: 0800 776600

DSS Government Benefits Agency
Websites:
www.dss.gov.uk – contains benefits agency
www.dss.gov.uk/csa – child support agency
www.childcarelink.gov.uk
www.dhssni.gov.uk/childsupport/index
– Northern Ireland child support
www.hywels.demon.co.uk/commrs – child support commissioners

Dyslexia, the British Association
Tel: 0118 966 8271

Dyslexia, The Institute
Website: www.dyslexia-inst.org.uk

Dyspraxia Foundation
Help with clumsy child syndrome
Tel: 01462 454986

Early Years Development and Childcare Partnerships
Each local authority is charged under the National Childcare Strategy with finding out what parents and employers need in terms of local childcare, and coming up with a strategy to deliver it. The Partnerships tend to be dominated by childcare providers, but should include working parent and employer representatives too. Contact your local authority if you are interested in joining your local EYDCP, or if you would like to be kept in touch with what it is doing.

Eating Disorder Association
Tel: 01603 621414

Employers for Work-life Balance
An alliance of 22 business leaders who share the belief that their organisations have benefited from the introduction of work-life policies. Info line for employers offers free factsheets on the business case, flexible benefits, carers, stress and further reading. Case studies available on their website
Celcon House
289-293 High Holborn
London WC1V 7HU
Tel 020 7420 3847
Website: www.employersforworklifebalance.org.uk

Employers Forum on Age
Employer-led initiative to support employers in gaining the business benefits of an age-diverse workforce
1268 London Road
London SW16 4ER
Tel: 020 8765 7280
E-mail: efa@ace.org.uk

Enduring Power of Attorney (eldercare)
For information on the transferring of the power of attorney
The Public Trust Office
Protection Division
Stewart House
24 Kingsway
London WC2B 6JX
Tel: 020 7269 7300

Eczema – the National Society
Website: www.eczema.org

Education, home a dvisory service
Tel: 01707 371 854
Website: www.heas.co.uk

Epilepsy Association, British
Tel: 0113 2108800
Website: www.epilepsy.org.uk

End of Physical Punishment of Children (EPOCH)
77 Holloway Road
London N7 8JZ
Tel: 0207 700 0627
Fax: 0207 700 1105

Equal Opportunities Commission
Campaigns, information and support challenging inequalities between men and women; and specifically information on employment rights relating to the Sex Discrimination and Equal Pay Acts
Overseas House
Quay Street
Manchester M3 3HN
Tel: 0161 833 9244
Website: www.eoc.org.uk

Families Anonymous
For relatives or friends concerned about the use of drugs
Tel: 020 7498 4680
Website: www.famaon.org.uk

Family Matters
Provides a comprehensive range of family support services including childcare and eldercare helplines, childcare voucher schemes and direct childcare provided throughout the UK
42 Wilbury Villas
Hove
East Sussex BN3 6GD
Tel: 01273 777515
Website: www.familymatters.co.uk

Families need Fathers
134 Curtain Road
London EC2A 3AR
Tel: 020 7613 5060
Website: www.fnf.org.uk

Family Fund
Grants and information related to the care of severely disabled children. All applications to be submitted by post
PO Box 50, York YO1 9ZX
Tel: 01904 652625

Fathers Direct
Website: www.fathersdirect.com

Food Allergies
Website: www.anaphylaxis.org.uk

Food Standards Agency
Tel: 020 7276 8727
Website: www.foodstandards.gov.uk

Foundation for the Study of Infant Deaths
Artillery House
11-19 Artillery Row,
London SW1P 1RT
Tel: 020 7222 8001
Helpline (24hr): 020 7233 2090
Website: www.sids.org.uk\fsid

Galactosaemia Support Group
31 Cotysmore Road
Sutton Coldfield B75 6BJ
Tel: 0121 378 5143

Gingerbread
Lone parent support network, local groups, helpline
16-17 Clerkenwell Close
London EC1R 0AA
Tel: 020 7336 8183
Freephone: 0800 018 4318
E-mail: office@gingerbread.org.uk
Website: www.gingerbread.org.uk

Gifted Children, National Association
Tel: 01908 673677

G & S Safety Products Ltd
Manufacturers of Safababy Sleeper – unique device which reduces the risk of baby being covered by bedding – see Cot Death Helpline and Foundation for the Study of Infant Deaths
Tel: 02920 864 649

Grandma’s
Help for families affected by HIV
Tel: 020 7610 3904

Gymboree – Play and Music
Website: www.gymboreeplayuk.com

Health; Department of
Trevelyan House, 30 Great Peter Street
London SW1P 2HW
Tel: 020 7210 4850
Website: www.hea.org.uk

Health Development Agency
Aims to improve the health of people, in particular reducing health inequalities Trevelyan House, 30 Great Peter Street
London SW1P 2HW
Tel: 020 7222 5300
E-mail: hda.enquirydesk@hda-online.org.uk
Website: www.hdaonline.org/uk

Handicapped Adventure Playgrounds (HAPA)
Fulham Palace, Bishops Avenue
London SW6 6EA
Tel: 020 7736 4443

Health Information Service
Highcroft, Romsey Road
Winchester SO22 5DH
Tel: 0800 665544
Website: www.nhsdirect.nhs.uk

Hemihelp
Information and support for children with Hemiplegia – damage to part of the brain
Bedford House
215 Balham High Road
London SW17 7BQ
Website: www.hemihelp.org.uk

Home Office Immigration and Nationality Dept
For information on regulations about employing au pairs who are non-EU nationals
Lunar House
40 Wellesley Street
Croydon CR9 2BY
Tel: 0870 606 7766

Home-Start UK
Voluntary help for mums with children under five
Tel: 0128 3225586

Hyperactive Children’s Support Group
71 Whyke Lane, Chichester,
West Sussex, PO19 2LD
Tel: 01903 725182
(10am-1pm most week days)

ICAN
Speech and learning difficulties.
Helping Children Communicate
Website: www.ican.org.uk

ICAN
Offers a central community on-line to all all those affected by disability, offering information, guidance, coversation and companionship
Website: www.icanonline.net

Industrial Society
A campaigning organisation which aims to improve working life. Provides training opportunities for organisations
Robert Hyde House
48 Bryanston Square
London W1H 7LN
Tel: 020 7262 2401
E-mail: customercentre@indsoc.co.uk
Website: www.indsoc.co.uk

Institute for Employment Studies (IES)
Provides information and advice to employers on flexible working
Mantell Building
Sussex University
Falmer, Brighton BN1 9RF
Tel: 01273 686751
E-mail: enquiries@employment-studies.co.uk
Website: www.employment-studies.co.uk

Kidscape
Produces books, videos, posters and free leaflets on keeping safe and bullying
2 Grosvenor Gardens
London SW1W 0DH
Tel: 020 7730 3300
E-mail: contact@kidscape.co.uk
Website: www.kidscape.org.uk

Kids’ Clubs Network
Voluntary organisation providing information on out-of-school clubs throughout the UK and information on setting them up
Bellerive House
3 Muirfield Crescent
London E14 9SZ
Tel: 020 7512 2100
Website: www.kidsclubs.com

Lady; The
Good source of adverts for nannies
Tel: 020 7379 4717

La Leche League
Help with breastfeeding problems
BOX BM 3424
London WC1N 3XX
Tel: 020 7242 1278

Law Centres Federation
For details of your local law centre:
England and Wales Tel: 020 7387 7266
Scotland Tel: 0141 561 7266

Legal Centre – The Children’s
Tel: 01206 873 820

LOOK
National Federation of Families with Visually Impaired Children
Tel: 0121 428 5038

Maternity Alliance
Comprehensive range of factsheets on most aspects of maternity rights; advice helpline
45 Beech Street
London EC2P 2LX
Admin tel: 020 7588 8582
Advice tel: 020 7588 8583
E-mail: info@maternityalliance.org.uk

ME , Action for Pregnancy Network
Tel: 01749 670799

Meat Matters
Organic Meat Sales and Information.
Delivered to your door
Tel: 01235 762 461
Website: www.meatmatters.uk.com

Medic Alert Foundation
1 Bridge Wharf
156 Caledonian Road
London N1 9UU
Tel: 0800 581420
Website: www.medicalert.co.uk

Meet-a-Mum Association (MAMA)
Tel: 020 8771 5595
Helpline: 020 8768 0123
(Monday to Friday 7pm-10pm)

Mencap
123 Golden Lane,
London EC1Y 0RT
Tel: 020 7454 0454
Website: www.mencap.org.uk

Meningitis
The public health laboratory service
Website: www.phls.co.uk/advice/WFHmeningococcal.htm

Mental Health – young minds
Website: www.youngminds.org.uk

Miscarriage Association, The
c/o Clayton Hospital
Northgate
Wakefield
West Yorkshire WF1 3JS
Tel: 01924 200799

Nannyboard
The emergency organiser – every home
should have one
PO Box 29961
London SW6 6FT
Website: www.childalert.co.uk/nanny/nannynew.html

National Association of Toy and Leisure Libraries
Loan of toys
(also known as Play Matters)
68 Churchway
London NW1 1LT

National Asthma Campaign
Providence House
Providence Place
London N1 0NT
Tel: 020 7226 2260
Helpline: 0845 701 0203 (9am-7pm Mon-Fri)
Website: www.asthma.org.uk

National Asthma Campaign (Scotland)
21 Coates Crescent
Edinburgh EH3 7AF
Tel: 0131 226 2544

National Autistic Society
393 City Road
London EC1V 1NG
Tel: 020 7833 2299
Website: www.oneworld.org/autism_uk

National Childbirth Trust (NCT)
NCT offers information and support during pregnancy, childbirth and early parenthood, through its network of 400 branches UK-wide
Alexandra House
Oldham Terrace
London W3 6NH
Enquiry Line: 0870 770 3237
Breastfeeding line: 0870 444 8708
Websites: www.nct-online.org
www.nctpregnancyandbabycare.com

National Childminding Association
Represents registered childminders in England and Wales, membership of childminders, parents and local authorities. Provides support for childminders, and campaigns to improve standards of childcare. Can advise employers on setting up childminder networks for employees
8 Masons Hill
Bromley, Kent BR2 9EY
Tel: 020 8464 6164
E-mail: natcma@netcomuk.co.uk
Website: www.ncma.org.uk

National Council for One Parent Families
Information and advice on all issues affecting one-parent families
255 Kentish Town Road
London NW5 2LX
Tel: 0800 0185 026
E-mail: info@oneparentfamilies.org.uk
Website: www.oneparentfamilies.org.uk

National Deaf Children’s Society
Helpline: 020 7250 0123
(10am-5pm Mon-Fri)

National Drugs Helpline
Healthwise Ltd
1st Floor
Cavern Court
8 Mathew Street
Liverpool L2 6RE
Tel: 0800 776600
(free 24hr confidential helpline)

National Eczema Society
163 Eversholt Street
London NW1 1BU
Tel: 020 7388 4097
Information Line: 020 7388 3444
(1.00pm-4.00pm Mon-Fri)
Website: www.eczema.org

National Meningitis Trust
Fern House
Bath Road
Stroud
Glos GL5 3TJ
Tel: 01453 768000
Helpline: 0345 538 118/0845 600 800
(24hrs)
E-mail: support@meningitis-trust.co.uk
Website: www.meningitis-trust.co.uk

National Strategy for Carers
Website: www.carers.gov.uk

National Toy Council
1 Chelsea Manor Gardens,
London SN3 5PN

New Ways to Work
Expertise about new and flexible ways of working, helping people, organisations and society achieve a balance between work and the rest of life
22-25 Northumberland Avenue
London WC2N 5AP
Tel: 020 7930 3355 (flexible working helpline)
Website: www.new-ways.co.uk

Next of Kin
Website: www.nextofkin.org.uk

NHS Direct
Tel: 0845 4647 (24hr)
Website: www.nhsdirect.nhs.uk

Nigel Clare Network Trust
Career support for parents of children with life-threatening conditions
85 Moorgate
London EC2M 6SA
Tel: 020 7256 8313

Northern Ireland Childminding Association
Works to promote the development of children by providing quality home-based childcare
17a Court Street
Newtownards
Northern Ireland BT23 5XN
Tel: 028 9181 1015
Website: www.nicma.org

NSPCC National Centre
42 Curtain Road
London EC2A 3NH
Tel: 020 7825 2500
Child Protection Helpline: 0808 800 5000
Website: www.nspcc.org.uk

Nursery Search
Website: www.nurserysearch.com

Nursery World
Good source of adverts for nannies
Admiral House
66-68 East Smithfield
London E1 W1BX
Tel: 020 7782 3000
Website: www.nursery-world.com

One Parent Families
Tel: 0800 185 026
Website: www.oneparentfamilies.org.uk

Opportunity Now
A business-led campaign that works with employers to realise the economic potential and business benefits that women at all levels contribute to the workforce. The campaign encourages an inclusive culture in the workplace
44 Baker Street, London W1 1DH
Tel: 020 72241600
Website: www.bitc.org.uk

Parent Network
44-46 Caversham Road
London NW5 2DS
Fax: 020 7485 8535

Parentline Plus
Helpline: 0808 800 2222
Textphone: 0800 783 6783
Website: www.parentlineplus.org.uk

Parent Company; The
Tel: 020 7935 9635
Website: www.theparentcompany.co.uk

Pet Health Council
4 Bedford Square, London WC1B 3RA
Tel: 020 7631 3795
Tel: 01476 861379 (9am – 5pm, Mon to Fri)
Website: www.pethealthcouncil.co.uk

Peper Harow Foundation
Leading a formal initiative to improve standards in juvenile care training
Website: www.peperharow.org

Post-natal Depression, Association for
Tel: 020 7386 0868
Website: www.apni.org

Pre-eclampsia, Action for
Tel: 020 8427 4217

Pre-School Learning Alliance
A national education charity with almost 40 years’ experience in the field of preschool education and care. At local level they offer a range of pre-school learning training courses for parents, staff and volunteers
69 Kings Cross Road
London WC1X 9LL
Tel: 020 7833 0991
E-mail: pla@pre-school.org.uk
Website: www.pre-school.org.uk

Quitline
Give up smoking
Tel: 0800 002200

Reading Difficulties, National Advice Centre
Tel: 0845 604 0414

Relate
The leading couple counselling agency for England, Wales and Northern Ireland
Herbert Gray College
Little Church Street, Rugby CV21 3AP
Tel: 01788 573241
Website: www.relate.org.uk

Reflexologists, The International Federation of
Certain cases of unexplained infertility can be resolved through unorthodox treatments such as cognitive behavioural therapy and reflexology
Tel: 020 8667 9458
Dr Elizabeth Muir: 020 7221 6566
Maris Peer: 020 7371 9367

Release
Help with drug addiction
Helpline Tel: 020 7609 8654

RNIB
Royal National Institute for the Blind
224 Great Portland Street
London W1N 6AA
Tel: 020 7388 1266

Rights of Women
Free legal advice on divorce, children’s issues, domestic violence, lesbian parenting
52-54 Featherstone Street
London EC1Y 8RT
Tel: 020 7251 6577

Royal Society for the Prevention of Accidents (RoSPA)
RoSPA House
353 Bristol Road
Edgbaston
Birmingham, B5 7ST
Tel: 0121 248 2000
Website: www.rospa.co.uk

RoSPA Scotland
Slateford House
53 Lanark Road
Edinburgh EH14 1TL
Tel: 0131 455 7457
Website: www.rospa.co.uk

Samaritans
Tel: 08457 909090

Scottish Childminding Association
Its primary purpose is to inform childminders, parents, employers, local authorities and central government in Scotland about what constitutes good practice in childminding and how to attain this
Suite 3, 7 Melville Terrace
Stirling FK8 2ND
Tel: 01786 445377
Email: childminding@dial.pipex.com
Website: www.childminding.org

Scottish Marriage Guidance Council
Promotes, develops and co-ordinates a confidential counselling service for couples in Scotland
40 North Castle Street
Edinburgh EH2 3BN
Tel: 0131 225 5006
E-mail: enquiries@couplecounselling.org
Website: www.couplecounselling.org

(SCOPE ) Cerebral Palsy Helpline
Tel: 0808 800333
Website: www.scope.org.uk

St John Ambulance
1 Grosvenor Crescent,
London SW1X 7EF
Tel: 020 7235 5231
E-mail: postmaster@nhq.sja.org.uk
Website: www.sja.org.uk

Serene
For parent’s concerned about crying
Helpline: 020 7404 5011 (8am-11pm)

SENSE National Deafblind and Rubella Association
11-13 Clifton Terrace, Finsbury Park
London N4 3SR
Tel: 020 7272 7774

Sexual Abuse (SACCAA)
Tel: 020 8950 7855
Website: www.saccaa.hosfieldwatford.demon.org.uk

Siblings
Network for abled children with disabled siblings
Website: www.sibspace.org

Sickle Cell Society; The
54 Station Road
Harlesden
London NW10 4UA
Tel: 020 8961 7795

SIDS
The Foundation for the Study of Infant Deaths preventing Sudden Infant Death Syndrome (SIDS), otherwise known as cot death.
Tel: 020 7222 8001

Sight Savers International
(formerly Royal Commonwealth Society for the Blind) the charity dedicated to preventing and curing blindness
Website: www.sightsavers.com

Sign with your baby
Website: www.sign2me.com

Sleep Guide
Guide to baby sleep issues
Website: www.babysleepguide.co.uk

Smokeline (Scotland)
Give up smoking
Tel: 0800 848484
Website: www.lifesaver.co.uk

Speech Language and Hearing Centre
For babies and children under five who have impairment or delay in speech language and communication. The centre is the only one of its kind
1-5 St Christopher Place
Chalton Street
London NW1 1JF
Tel: 020 7838 3834

Stammering, British Association
Tel: 020 8983 1003
Website: www.stammering.org

Stillbirth & Neonatal Death Society (SANDS)
28 Portland Place
London W1N 4DE
Helpline: 020 7436 5881

Stepfamily Helpline (Scotland)
Tel: 0131 2255800
Website: www.stepfamilies.co.uk

The Sunflower Trust
For children with learning difficulties
Tel: 01483 267537

Suzannah Olivier
Leading author on the subject of nutrition and feeding children
E-mail: AskSuzannah@aol.com
Website: www.healthandnutrition.co.uk

Twins and Multiple Births Association (TAMBA)
Twins and multiple birth association. Information and support for families with twins, triplets and more
Harnott House, 309 Chester Road
Little Sutton
Erlesmere Port CH66 122
Tel: 0151 348 0020
Website: www.tamba.org.uk

Tommy’s Campaign
1 Kennington Road
London SE1 7RR
Tel: 020 7620 0188
Website: www.tommys-campaign.org

Toxoplasmosis Trust; The
61-67 Collier Street
London N1 9BE
Helpline: 020 7713 0599
(10am-5pm, Mon to Fri)

Tuberous Sclerosis
Janet Medcalf – 01527 871898
Website: www.tuberous-sclerosis.org

Tumble Tots
Safe children’s play centres
Blue Bird Park, Bromsgrove Road
Hunnington
Halesowen B62 0TT
Tel: 0121 585 7003

Way; The Foundation (motherhood)
Tel: 01222 711209

Wellbeing
The fundraising arm of the Royal College of Obstetricians and Gynaecologists, funding research into women’s health at every stage of their lives and that of their babies
27 Sussex Place
Regents Park
London NW1 4SP
Tel: 020 7262 5337/7723 9296

Women’s Aid Federation of England
PO Box 391, Bristol BS99 7WS
Tel: 0117 944 4411
Helpline: 0345 023468

Women’s Domestic Violence
Helpline: 0161 839 8574

Women’s Health
Gynaecological and sexual health
Tel: 020 7251 6580
Website: www.womenshealthlondon.org.uk

Women Returners Network
Offers advice to women on re-entering the labour market, education, training
Chelmsford College
Moulsham Street
Chelmsford CM2 0JQ
Tel 01245 265611
Website: www.women-returners.org.uk

Working Families
Project for parents trying to combine paid work and caring for disabled children
1-3 Berry Street
London EC1V 0AA
Tel 020 7253 7243
Helpline for disadvantaged families: 0800 013 0313
E-mail: info@workingfamilies.org.uk

Work-Life Balance Challenge Fund
1-3 Berry Street, London EC1V 0AA
Tel 020 7253 7243
Website: www.dfee.gov.uk/work-lifebalance

Work-Life Research Centre
A virtual research centre combining academic and business expertise in the field of work-life balance
27-28 Woburn Square
London WC1H 0AA
E-mail: m.barnepp@mmm.ac.uk
Website: www.workliferesearch.org